Shipping policy
Shipping and Delivery Policy
Standard Delivery (Free): To USA Only (ship in 2-10 business days)
· Express Delivery: Ships in 1 to 3 working days and Transit Time takes additional 3-7 working days.
· Deliveries are typically made Monday to Friday between 8.00 am - 6.30 pm.
· Working days are: Monday to Friday (and don't include public holidays or weekends).
· We do not ship the orders on weekends or holidays.
All orders will receive an email confirmation that includes tracking information once the package ships.
Our Guarantee
· Sometimes your orders can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact our support.
· All of our products are made to provide 100% satisfaction to each one of our clients. If you're not happy with what we delivered, you may return it for a refund or replacement.
Important Remarks
· Refunds are not given on free items. However, replacements are given for items lost while shipping.
· Replacements are also sent up to 7 days after receiving your free item if damaged.
· To track your order, please contact us at hello@comfybos.com with your full name and mailing address, and confirmation number.
· Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days). It usually is 13 characters long and starts and ends with a letter.
If you cannot find your tracking number, please get in touch with us at hello@comfybos.com